ReStory Characters — Every Customer's Story
The cast of ReStory: Chill Electronics Repairs — the landlord, the mail carrier, the cop and the regulars whose stories branch the narrative, with how each arc connects to choices and endings.
ReStory Characters — Every Customer's Story
The customers of ReStory: Chill Electronics Repairs are the game's heart — and its branching system. Every repair is a person's story: the device on your bench came from someone's life, and how you handle their conversation shapes the endings. This guide profiles the confirmed cast and how the arcs interconnect. For the systems around them, see the main guide.
Here's what you'll learn:
- The confirmed main cast
- How customer arcs connect to choices
- Which characters matter for achievements and endings
The Main Cast
The confirmed cast from the launch trailer, Shacknews preview and marketing:
- Hashimoto, the landlord — your first customer and your weekly rent collector. His phone is the game's first repair (the "First Fix!" achievement). His rent arc is the framing economic pressure, and his story runs through the whole playthrough
- The mail delivery guy — a regular who connects you to the wider neighborhood and, later, to online orders
- The cop — a recurring customer with a detective-y subplot; his conversations are among the trickiest choice points
- A lovestruck student — the matchmaker choice point; play matchmaker or stay out of it
- A former gangster — the phone-secret choice point: reveal what you find or keep quiet
- The kid — refusing payment for his request triggers the Origami thank-you and achievement (see the achievements guide)
- The missing former shop owner — the framing mystery: who ran this shop before you, and what happened?
How Customer Arcs Work
- Arcs progress with in-game days — regulars reappear across the playthrough; their stories resolve at specific day milestones (the walkthrough maps the flow)
- Choices accumulate — each conversation choice feeds the branching narrative; the pattern of your decisions shapes the ending
- Reputation matters — how you price and handle repairs affects customer reviews, which unlocks repeat customers and better jobs
The game's Steam page promises "customers with unique stories and dialogues" and "replayable branching storyline with choices impacting the ending" — both are literal. Players who skipped conversations at launch were the ones confused about why their ending felt thin. Talk to everyone, every day.
The Story-Locked Achievements
Several achievements are gated behind specific customer arcs and choices — including "Melancholy," "I Don't Need No Normal People" and "Rock for the Ages" (the concert achievement). The exact triggers are spoilery, so we keep them out of the achievements guide table — but they confirm that character choices are mechanically rewarded, not just narratively.
FAQ
Who are the main characters in ReStory? Hashimoto the landlord, the mail delivery guy, the cop, a lovestruck student, a former gangster, the kid, and the missing former shop owner — plus the wider neighborhood regulars who cycle through the shop.
Do customers matter in ReStory? Yes — their conversations drive the branching narrative and multiple endings, several achievements are choice-locked, and customer reviews gate your reputation and repeat business.
Who is Hashimoto in ReStory? The landlord of your shop. He's your first customer (his phone is the game's first repair), collects 2,000 yen weekly rent, and his story runs through the whole playthrough.
Related Guides
- ReStory Endings — Branching Story & True Ending
- ReStory Walkthrough — Day-by-Day Flow
- ReStory Achievements — All 50 Unlocks
- ReStory Review — Is It Worth It?
Official resources: Steam store page · Steam news hub · IGN game page · GOG store page
Last Updated: August 12, 2026